Support

How can we help?

Send us a message and a real person from the Framebite & Grayblocks team will reply by email.

What do you need help with?

We usually reply within one working day.

FAQ

Before you write

Open the builder and connect your Claude (Pro or Max) or ChatGPT (Plus or Pro) plan once. You sign in on Claude’s or OpenAI’s own page, so we never see your password. You can also use your own Anthropic API key. The AI work runs on your plan, and Bilvo adds no AI charge.

We host your projects in the app. When you publish, your site goes live free on yourname.bilvo.live, with secure, fast pages and clean addresses. You can also publish to your own Vercel, GitHub Pages, Cloudflare Pages or any host over FTP/SFTP, and connect your own domain.

Open your site in the builder and press Publish. Choose Vercel, GitHub Pages, Cloudflare Pages or your own host (FTP/SFTP) and follow the short steps. After that, Update site sends your latest version live in one click.

Yes. Click any text, image or icon to change it, restyle colours and fonts in the Style panel, or ask the AI to add or redesign a section. When you’re happy, press Update site and the live site changes in one click.

Yes, any time. Download your site as a .zip from the builder. Your content is yours.

Free costs nothing. Pro is billed monthly or yearly, and Lifetime is paid once. Change your card or cancel from My account, under Billing. Your Claude or ChatGPT plan is billed by them, not by us.

For Lifetime, yes: let us know within 7 days and we’ll give you all your money back, as long as you’ve built fewer than 5 websites. Pro isn’t refundable, but you can try first: you can start free before paying anything. Not sure yet? Ask us anything, we’re happy to help.

Send us a message on the support page or email hello@bilvo.io. The same team that has built 400+ templates at Framebite and 5600+ components at Grayblocks answers your questions.

47% off Lifetime · ends in See deal